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Privacy Policy

 

At 365grocers.com, we recognize and respect your right to privacy.  It is important to us that we maintain the privacy of our customer. We want you to have peace of mind when shopping at our website knowing that your information is safe with us.  As a result, we have established this privacy policy.  It explains the use, disclosure and protection of personal information collected at our site. The policy also apply to information collected from you, unless different terms are specified as part of a special offer, or in another form we provide you and you consent to those terms by participating in the special offer or the program.

 

Personal information and how we use them. 

Personal information is information given by you and that identifies you as a customer; being an individual or company directly associated with a name, address, telephone number, email address, or information about the activities which can be directly linked to that person for purposes such as his or her purchases.

 

In order to enjoy the benefits of being a customer with 365grocers.com, when you register with us, you provide us with your name, contact number, delivery address and e-mail address.  We use this information for the purpose of responding to your requests, fulfillment of customer order, billing, communication, a more personalized shopping experience and informing you of any special offers and discounts. 

 

We use the information we collected strictly for internal use and to enhance your shopping experience.  We do not sell or release any personal information about our customers to third parties without your approval.

 

Other information collected by cookies. 

We may collect some information when you visit our website, such as your IP address (computer's network address), the time and date of your visit and purchases. These information may be collected through the use of "cookies".

 

Cookies are automatic identifiers and to help optimize your shopping experience. It is a  small files stored on your hard drive containing information about you. It enable our systems to recognize your browser and to provide features such as purchasing, personalized shopping, storage of items in your shopping cart/trolley between visits. For example, we use cookies to customize our home page for you and to better display pages according to your browser type. By allowing cookies setting, you will have the option not to re-key in your password or email address again in your next visit, thus saving previous time.

 

We do not store any financial information about our customers using cookies.  Most web browsers automatically accept cookies, but will also allow you to instruct your browser to prevent the use of cookies.  We would like to reiterate that information collected is strictly confidential and will not be released to any third party for any commercial purpose.

 

Change or remove your personal information.

You may instruct us to permanently remove all personal information stored by 365grocers.com at any time by contacting us via email or phone. Upon such request, we will delete all your personal information and will terminate your account with immediate effect.  You may also change or update your personal information such as your contact, delivery address or email address by accessing “My Account” at our home page.

 

Accountability and Specifying Purposes

We will be responsible for all personal data collected. All personal data collected will be used and processed fairly and lawfully while in our possession or custody.  We ensure all our customers that we would be accountable for our organization’s compliance to our Privacy Policy.

 

Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site.

 

Consent

We do not collect sensitive information from our customers.  We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected and consent.

 

Limiting Collection

Only the necessary personal data is collected from customers for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.

 

Limiting Use, Disclosure and Retention

We will not disclose, share, transfer or sell personally identifiable information to any third parties. We do not send unsolicited marketing email to our customers.  Customers will occasionally receive email on special promotions we hold. We respect the privacy of our users; users may opt-out of receiving these communications by sending us an email to unsubscribe.

 

We do not keep personal data for longer than is necessary for those purposes for which they are collected.

 

We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes.

 

We do not use "cookies", “web-bugs” or any other tracking technologies to collect information from users of our web site.

 

We do not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

 

Accuracy

We ensure our customers that all personal information collected is accurate and kept up to date.  We do not maintain duplicate copies of personal information in different systems.

 

Safeguards

We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.

 

Only authorised personals have access to our systems.  Consultants, contractors or other temporary employees do not have access to the data.

 

Openness

Our data protection policy (Privacy Policy) is displayed on the web site and the policy is set out in the same language medium as the web site.  We encourage all our customers to read our Privacy Policy to understand our objective of collection their personal data.

 

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this website.

 

Further information

Please check this page periodically for any policy changes.  By using this website means that you accept the content of the privacy policy.   If you have any questions about the privacy policy or personal data. Please contact us at help@365grocers.com

 

 

Security Policy

 

Introduction

365grocers.com is committed to protecting the confidentiality and integrity of personal information you submit. Our secure server encrypts all personal information (including name, address and contact details) so that it cannot be read as the information travels over the Internet. Your credit card in formations are handled by our secured payment gateway, thus, we do not keep/collect your credit card numbers and other banking details.

 

What information we collect and how

The information we collect via this website may include:

(1) Any personal details you type in and submit, such as name, address, email address, etc.

(2) Data which allows us to recognise how you use this website. We can enhance the service if we learn about what you like and don't like.

(3) Your IP address this is your computers individual identification number which is automatically logged by our web server. This is used to note your interest in our site.

(4) E-mail addresses are required in order to register for an Account

What we do with your information

Any personal information we collect from you will be used: -

(1) To process your order and verify your order.

(2) To carry out security checks (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).

(3)To inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone or such other means as we regard as appropriate.

Your rights

(1) You can update your personal information by logging into your account.

(2) You can ask us not to send you future marketing communications. To do this, simply log in to your account and amend your request.

Other websites

This privacy policy only covers this website. Any other websites which may be linked to our website are subject to their own policy, which may differ from ours.