Personal information and how we use them.
Personal information is information given by you and that identifies you as a customer; being an individual or company directly associated with a name, address, telephone number, email address, or information about the activities which can be directly linked to that person for purposes such as his or her purchases.
In order to enjoy the benefits of being a customer with 365grocers.com, when you register with us, you provide us with your name, contact number, delivery address and e-mail address. We use this information for the purpose of responding to your requests, fulfillment of customer order, billing, communication, a more personalized shopping experience and informing you of any special offers and discounts.
We use the information we collected strictly for internal use and to enhance your shopping experience. We do not sell or release any personal information about our customers to third parties without your approval.
Other information collected by cookies.
We may collect some information when you visit our website, such as your IP address (computer's network address), the time and date of your visit and purchases. These information may be collected through the use of "cookies".
Change or remove your personal information.
You may instruct us to permanently remove all personal information stored by 365grocers.com at any time by contacting us via email or phone. Upon such request, we will delete all your personal information and will terminate your account with immediate effect. You may also change or update your personal information such as your contact, delivery address or email address by accessing “My Account” at our home page.
Accountability and Specifying Purposes
Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site.
We do not collect sensitive information from our customers. We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected and consent.
Only the necessary personal data is collected from customers for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.
Limiting Use, Disclosure and Retention
We will not disclose, share, transfer or sell personally identifiable information to any third parties. We do not send unsolicited marketing email to our customers. Customers will occasionally receive email on special promotions we hold. We respect the privacy of our users; users may opt-out of receiving these communications by sending us an email to unsubscribe.
We do not keep personal data for longer than is necessary for those purposes for which they are collected.
We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes.
We do not use "cookies", “web-bugs” or any other tracking technologies to collect information from users of our web site.
We do not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.
We ensure our customers that all personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.
We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.
Only authorised personals have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.
365grocers.com is committed to protecting the confidentiality and integrity of personal information you submit. Our secure server encrypts all personal information (including name, address and contact details) so that it cannot be read as the information travels over the Internet. Your credit card in formations are handled by our secured payment gateway, thus, we do not keep/collect your credit card numbers and other banking details.
What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email address, etc.
(2) Data which allows us to recognise how you use this website. We can enhance the service if we learn about what you like and don't like.
(3) Your IP address this is your computers individual identification number which is automatically logged by our web server. This is used to note your interest in our site.
(4) E-mail addresses are required in order to register for an Account
What we do with your information
Any personal information we collect from you will be used: -
(1) To process your order and verify your order.
(2) To carry out security checks (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).
(3)To inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone or such other means as we regard as appropriate.
(1) You can update your personal information by logging into your account.
(2) You can ask us not to send you future marketing communications. To do this, simply log in to your account and amend your request.