Welcome to the www.365grocers.com ! The following terms and conditions and any other policies or guidelines are posted by 365grocers.com website. IF YOU VISIT OR SHOP AT 365grocers.com, YOU ACCEPT THESE


Visitors and shoppers are advised to read these Terms and Conditions carefully before using this site or purchasing any of the products or using any of the services available on or through it. These Terms and Conditions may be changed in the future without prior notice to you. So please check back from time to time. Your continued use of this site after such changes constitutes your acceptance of the new Terms and Conditions.


a) We shall mean “365grocers.com”, the owner of 365grocers.com. Customer shall mean ‘you’ and all other who purchase the products in this website. Business Partners shall mean products’ manufactures, suppliers, sponsors and our related business contacted.   

b) To register and shop with 365grocers.com you must be eighteen years of age and above. 365grocers.com has the right to refuse the registration and sale of any potential customer for any reason and to terminate the registration of any of its customers for any reason.

c) While every care is taken to ensure that product illustration and information are as accurate as possible, photograph and images that are shown are only representation of actual products and variation may apply from time to time.

The law places certain restrictions on transactions involving alcohol, alcohol must be ordered by you and if you are not at home at your selected delivery time, it is your responsibility to ensure that a suitable person (above 18 years old) is there to receive the order.

a. Use of this Site

365grocers.com grants you to access, browse and make personal use of this site and NOT to download and/or modify it, of any portion of it, examples; use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools without express written consent of 365grocers.com. This Site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose, without express written consent from us. You may not frame or enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 365grocers.com without obtaining express written consent. You may not use any meta tags or any other "hidden text" utilizing our company and products’ name, logos or trademarks without the express written consent of 365grocers.com. We reserve the right to terminate any unauthorized use granted by us. You are granted a limited, revocable, and non exclusive right to create a hyperlink to the home page of 365grocers.com so long as the link does not portray its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any the Company logo or other proprietary graphic or trademark as part of the link without express written permission.

b. Proprietary Rights

All content included on this Site, such as products, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software ("Content"), is the property of 365grocers.com or our suppliers, sponsors or affiliates (collectively, "Business Partners"), and is protected by Singapore and international copyright law, trademark law, and trade secret law, as well as other state, federal and international laws and regulations. We own a copyright in this Site as a collective work; products’ information, product’s picture and all other information compilation, and in the selection, coordination and arrangement of the Content. Neither we nor our Business Partners grant any rights to you under any patents, copyrights, trademarks or trade secret information. In addition, we do not grant any rights to any of our Business Partners the use of our collective work without prior written permission. Under no circumstances will 365grocers.com be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content made available via the Site. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

c. User Privacy

We believe in protecting user privacy. For that reason, we have adopted a privacy policy. You should refer to our Privacy Policy for further information about how we use and collect personal information from users of this Site.

d. Orders and Prices 

We will confirm acceptance of your order which will happen by message on the website immediately after you have confirmed your order and we will send an e-mail to the e-mail address you have provided to us. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

At all time, we will ensure that the prices, details and sizes of products are correct. However, we reserve the right to vary the prices and other details of the products without advance notice to customers (due to daily price fluctuations, discrepancies of product prices and its availability listed on this site are subject to change without any prior notice).
Every effort is made to ensure accurate and most recent information about our products will be reflected on printed material and on our website. The invoice that comes with the delivery will contain the most updated prices. Any discrepancies may be due to out-of-stock, substitutions, special offers etc by our Business Partners. You may reject the particular product upon delivery. We will not be liable to make any compensation due to price differences. We reserve the right at any time after receipt of your order to accept or decline your order, the right to adjust the final bill after it is presented to the Customer and such adjustments shall be make known to the Customer at the time of delivery. We also reserve the right to limit sales to any individual customers.


e. Typographical Error

The description, listing, reference to, a product or service on this Site does not imply that the product or service is presently available or that we endorse that product or service. In the event of typographical error or error in pricing information of a product or service listed at an incorrect price from a supplier, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall promptly issue a credit or refund to your credit card account in the amount of the incorrect price. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

f. Delivery

There will be a delivery fee of $6.00 for “Anytime” or $8.00 “Selected Time” (before GST).  Additional delivery charge may apply for special circumstances and rearrangement such as change of timing or location.  While we make every effort to realize the customers orders, we reserve the right to decline an order because of unforeseen reasons or because the product is no longer available. Due to constant increment of fuel charge, cost of delivery services by us or our agent may change from time to time. You are advised to check the delivery fees every time you made a visit to our site or before placing any orders with us. We reserve the right to change and update the delivery charges without prior notice to you.

g. Government Tax

GST is a wide base tax levied on the import of goods, as well as nearly all supplies of goods and services in Singapore (except rental of residential properties and some financial services). Being a GST registered company, in accordance with the State law, we are required to charge sales tax in transactions and services. We do not benefit from the collection of sales tax. All taxes collected will be directly remitted to our tax authority. The sales tax amount will be displayed on the checkout section of the site and invoices.

h. Fraud and Your Responsibility

Online shopping or internet purchase maybe convenient and effortless. At anytime, there are syndicates or individuals waiting to gain unauthorized access to your computer, your credit card or banking details without your knowledge. However, it is your responsibility to safe guards this information. We will not be liable to compensate or refund you any money unless you realized the matter before we deliver the orders. It is your responsibility to make an official report to the police department for any unauthorized use of your credit card or banking information. At 365grocers.com, we take fraud seriously and we will not hesitate to report any suspicious orders or transactions to the law enforcement department. If you are found fraudulent, we may apply legal action on your wrong doing. All cost arise from these actions will be borne by you. 

i. Product Display/Showcase

We, in our sole discretion, may display or showcase our Business Partners’ products or services, or other materials of third parties (provided by Business Partners) on this Site. Business Partners whom wish to showcase their products or services may do so by seeking our approval in writing via e-mail to support@365grocers.com

j. Advertisements

We, in our sole discretion, may post the advertisements or other materials of third parties on this Site. Your correspondence or any other transaction with advertisers found on our site is solely between you and such advertisers. We shall not be responsible for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such advertisements on this Site. In addition, we shall not be responsible or liable for the statements or conduct of any such advertisers on this Site.  

k. Links

We make no claims or representations regarding the prices, products, quality, content, nature or reliability of sites accessible by hyperlink from our site or sites linking to 365grocers.com. We accept no responsibility in connection therewith. Any linked sites are not under our control, and we are not responsible for the content of any linked site or any link contained in a linked site, or for any review, changes or updates to any such sites. Any linked sites provided to you serve as a convenience. The inclusion of any link does not imply affiliation, endorsement or adoption by us of the linked site or any information contained therein. When exiting our site, you should be aware that our terms and policies may no longer govern, and, therefore, you should review the applicable terms, conditions and policies, including privacy and data gathering practices, of each linked site.

l. Intellectual Property Infringements

We highly respect the intellectual property rights of others. If you believe that your intellectual property has been infringed upon, or you have come across some where someone may have infringe our trademarks, please provide us with the following information:

A. Description of the intellectual property that you claim has been infringed and an explanation as to why you believe in good faith that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
B. The location on the Site of the material that you claim is infringing;
C. Your details; address, telephone number, and email address;
D. A statement and/or claim signed by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on the intellectual property owner's behalf.

m. Refunds & returns

There will be no exchange of products or refunds of payment for ALL promotional items in this website.

Poultry products ,Vegetables and Milk Carton's are stricktly non returnable.you are advised to check at delivery time and accept/reject .

Other unopened products ,can be returned to our store within 7 days of delivery.


n. Feedback/ Suggestions Etc

We welcome your feedback, suggestions and ideas about our site and services and how to improve them. However, all user content, feedback, suggestions, ideas and other materials that you disclose or offer to us on or in connection with our site ("Submissions") are submitted without any restrictions or expectation of confidentiality. You agree that we shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to you, including the right to use, reproduce, publish, transmit, publicly perform or display, translate, create derivative works from, or otherwise communicate to the public the Submissions on the Site or elsewhere. You shall not assert any proprietary right or moral right of any kind with respect to any Submissions.

Mail to: feedback@365grocers.com


While every care is taken in the production of this website, information sheet, the publisher, editor and writers do not assume any responsibility for any errors, inaccuracies or omissions arising thereof. The information (prices, product picture and all information related to 365grocers.com) contained therein may change without prior notice. Customers who like to find out if they are suitable to use over the counter pharmaceutical and/or health products should seek the advice of appropriate qualified physicians and healthcare professionals about their health or medical condition before any consumptions. The material contained in this website must not be reproduced without the written permission of the publisher and/or copyright holder. At anytime, the company reserves all rights to review or change the prices, contents of the website or products without any prior notice.

365grocers.com includes information and links to sites, companies and/or individuals mentioned herein and are not responsible for their correctness of information, advice, security, and/or actions, activities and do not confirm their files and programs are accurate, complete, virus-free or if they infringe any rights of any third party, nor be responsible for any association you may have with them.